As experienced and qualified advocates, trainers and assessors, we know how rewarding and challenging advocacy can be. We use our collective expertise and real life examples to maximise your learning experience.
We pride ourselves in delivering high quality, interactive and practical training; developing skillsets that can be taken back to the workplace and have a direct impact on practice and services.
Our extensive experience in delivering advocacy skills training has grown from over 20 years in delivering high quality, independent advocacy services.
Our training is based on group work and professional discussion, preferring an interactive approach to learning. We provide an accessible service, ensuring flexibility and inclusive practice for learners who require additional support.
Our assessment of learners respects the wealth and variety of experiences that people can bring to the learning journey whilst ensuring that the high standard required by City & Guilds is met.
Our non-accredited training is tailored to your individual and group requirements and developed collaboratively with you to address your needs.
Advocacy Training ManagerCaroline manages the Training and Assessing Centre and delivers advocacy training and assessing for the City & Guilds qualification, as well as delivering bespoke professional development courses. Caroline has been an advocate since 2007, working with vulnerable adults and providing Care Act Advocacy. Gaining her Qualification in Advocacy in 2010, Caroline is also a qualified assessor and Internal Quality Assurer. Caroline’s excellent quality training and assessing receives consistently positive feedback with learners commenting on her approachable style and expertise. Learners frequently praise Caroline’s ability to tailor her support to their individual needs. Caroline was nominated for the City & Guilds Medal of Excellence award.
Advocacy Training AdministratorAfter working in seAp’s Contact Centre for nearly 4 years, Shawny is now supporting Caroline as Advocacy Training Administrator. Alongside this role, Shawny is still working for seAp with the Quality Assurance Officer due to her keen eye for detail. Shawny is eager to assist those looking to expand their knowledge of Advocacy and hopes through her work she can encourage more people to continue their learning journeys.
We support people to express their views and wishes, especially those who are vulnerable, isolated or marginalised.
We empower people to have their voice heard so that they can access their rights and take a central role in decisions that are made about their lives.
We advocate on behalf of our clients to ensure that their views influence the planning, delivery and development of services that affect their lives.
We promote the value of advocacy by sharing our knowledge, experience and values with others and championing the involvement of service-users in the design and delivery of health and social care services.
Our trainers and assessors
All of our courses are delivered by professional trainers who are also practicing advocates and/or advocacy service managers. They each bring a wealth of skills, experience and real life examples to our training courses.
The City & Guilds accredited courses are assessed by practising advocates who are qualified assessors and use their combined expertise in these areas; ensuring that you showcase your knowledge and skills to achieve a portfolio you can be truly proud of.
What you see is what you get
The prices we provide for all of our training and assessment packages are fully inclusive of everything you require to achieve your qualification – there are no hidden extras and we do not charge VAT.
Our bespoke training packages are designed and priced with transparency so that you know exactly what you will receive and what you will pay for it up front.
Accredited and bespoke training
We deliver in-house training throughout the UK, working in a range of sectors. Our courses are designed to be participative, interactive and engaging; highlighting current thinking and best practice. All you need to do is provide a maximum of 20 learners and a suitable venue.
We deliver accredited and professional development courses for organisations supporting a variety of needs, such as mental health, children and young people, LGBTQ+, disabled people, BAME groups, veterans, older people, those in poverty and homeless people. We also develop and deliver bespoke training programmes for advice organisations seeking to expand into advocacy provision, such as the CAB.
Bespoke in-house training can be discussed and developed to suit any need relevant to advocacy.